What we do

Through critical strategic thinking and impactful communications, we help charities, responsible businesses, and the innovation sector, to change things for the better.

Insights

We’ll help you to make good decisions based on insights, not assumptions.

  • We’ll talk to the people who matter most in what you do, and find out what they think, feel, and care about.

    • Understanding how your customers and stakeholders make decisions, what they do, and why

    • Mapping audiences

    • Audience insights and research

    • Stakeholder engagement

    • Deep dive stakeholder interviews

    • Public consultation

    • Brand perception research

    • Modelling different approaches

    • Testing messaging and positioning

    We did just this for national climate change charity, the Centre for Sustainable Energy.

    Here’s what they had to say about our work:

     “We now have a clear understanding of our customers’ needs. Really Good Things approached it with methodical clarity and expertly guided us.”

  • We will give you clarity by finding out what people know and think of you. This will help you to make informed decisions.

    • Brand perception research

    • Deep dive stakeholder interviews

    • Giving you clarity about what needs to change, and how

    We did just this for community business think-do tank, Power to Change. Read our case study here.

  • We can take a deep look across your sector to identify what makes you unique, so that we can put it front and centre of your communications strategy.

    • Competitor analysis

    • Identifying your unique positioning and how to articulate it

    We recently did just this for global education publisher, Macmillan Education.

  • We can get you closer to the communities where you operate. Keeping communities informed and engaged.

    • Community update communications

    • Public consultation

    • Developing local partnerships with community organisations

    We did just this for Balfour Beatty, building community relationships around new infrastructure projects. Read the case study here.

  • We can make sure your people are front and centre of your future plans, get everyone on the same page, and keep everyone informed and inspired.

    • Holding employee conversations

    • Getting everyone’s thoughts and input

    • Internal communications

    • Employee experience

    We did just this for leading infrastructure business, Altrad.

    Here’s what they had to say:

    “We engaged Really Good Things to support the delivery of a number of strategic change programmes. They nailed it. Highly recommend!”

    Read the case study here

Strategy

We’ll give you clarity to drive forward positive change.

  • We’ll give you clarity by identifying and defining what makes your work unique and impactful – what you stand for - so that you know how to talk about it.

    • Stakeholder + sector analysis

    • Developing messaging toolkits

    • Value proposition

    • Internal and external storytelling

    • Case studies

    We recently did just this for leading gaming and gambling prevention charity, Ygam.

    Here’s what they have to say:

    “We wanted an impactful way to talk about our work, so that it would resonate with everyone from funders and potential partners, to the person on the street. Working with Really Good Things has already been transformational to how we tell our story.”

    Read the case study here

  • We’ll help you to navigate complex communication challenges and build understanding - connecting you to your stakeholders and influencing what they think, feel, and do.

    • Brand strategy + positioning

    • Articulating your vision, mission + values

    • Storytelling + copywriting

    • Messaging toolkits

    • Campaign narrative + planning

    • Scriptwriting

    • Case studies

    • Creative communications

    • Internal communications to get everyone on the same page

    • Stakeholder communications

    • Impact communications

    • Community engagement and public consultation

    We worked with national renewable technologies standards body, MCS, to develop a communications strategy and impact campaign.

    Here’s what they had to say:

    “I have no doubt that thanks to their work, we will be able to inform change at government level and continue to drive growth and standards for the sector.”

    Read the case study here

  • We work with responsible businesses that put social and environmental impact at the centre of their commercial growth. We can:

    • Engage your internal teams in defining what you stand for as a business

    • Help you to turn your ambitions into impacts

    • Create tangible partnerships with charities and community organisations

    • Put your purpose at the centre of your internal communications, recruitment processes, and employee engagement activities

    • Write case studies to evidence your social impact work

    • Help you put your social impact work at the centre of your communications and bids and tenders

  • We can review your activities to identify areas for growth and improvement. Whether you’re a responsible business, innovation leader, or a charity.

    • Mapping stakeholders and understanding the drivers for their decision making

    • Marketing + communications review

    • Sales process review

    • Looking for areas to increase the benefits of your social impact strategy

    • Customer engagement to find out what people care about

    • There are lots of other areas we can help. Here is the difference we make

    CASE STUDY: We recently conducted an audit of a key survey service for national climate change charity, the Centre for Sustainable Energy. To identify areas to increase product sales and income. Read the full case study here

An engineer designing innovations

Communications

We’ll connect you to your audiences and influence what they do next.

  • Whether you’re launching a new project or product, want to shout about the positive impact you’re making, or have a need to change how people perceive and interact with you - we can help.

    • Mapping internal and external stakeholders

    • Messaging frameworks and narrative development

    • Targeted communications strategies

    • Corporate communications

    • Project communications

    • Stakeholder engagement

    • Campaign planning

    • Internal communications

  • We work with large organisations, with extensive people teams, to ensure that everyone feels informed, engaged, and inspired.

    • Change communications

    • Employee engagement

    • Organisational-wide strategy communications

    • Developing content for internal communications

    • Co-creating a purpose strategy embedded at the heart of your culture

    We did just this for Altrad, a leading international infrastructure business.

    Here’s what they had to say:

    “We engaged Really Good Things to support the delivery of a number of strategic change programmes. Not only did they meet the brief - they nailed it. Highly recommend!”

    View the case study here.

  • We can help you to evidence the positive impact you’re making on the world.

    • Case study creation

    • Creating an evidence framework to underpin communications and highlight your strongest areas of impact

    • Writing content for communications and bids and tenders to demonstrate your social and environmental impact

    We did just this for Balfour Beatty - developing a community engagement strategy, and a set of case studies to evidence the positive social and environmental impact of infrastructure and construction projects.

  • We will transform data and the ‘hard to measure’ into impactful stories, evidence, and reporting that highlights your positive social and environmental impact.

    • Content planning

    • Narrative development and copywriting

    • Interviewing your stakeholders to find impactful stories and perspectives

    • Case studies

    • Working across your teams to ensure the final report shows the full breadth of your work

    We’ve written social impact reports for Balfour Beatty, environmental communications for Network Rail, and impact and innovation publications for leading universities.

  • We’ll find the right words to talk about what you do, and inspire your audiences and stakeholders.

    • We can write for all your assets including film scripts, case studies, publications, digital, internal and external communications

    • Campaign narrative - whether you’re wanting to change perceptions and behaviours, reach new markets, or tell your stakeholders about the difference your work is making to the world

    • Corporate communications including reporting, internal communications, and for community engagement

    • Case for support narrative for charities

    Really Good Things is an approved copywriting framework supplier for national charity, the Centre for Ageing Better.

    We’ve also written a number of publications for the University of Salford, you can read examples here.

  • We can help you to raise awareness, inform and influence the issues that matter to you.

    • Building a strong reputation with local and central government, or other decision makers

    • Working with you to evidence and articulate the need for change

    • Creating case studies and stories to amplify voices

    • Writing campaign materials, including reports

    • Amplifying the voices of the people who matter in what you do - to evidence the need for change

    • Getting your campaign in front of the right people, whether that’s policymakers, funders, or local communities

    • Media relations

    We worked with social mobility charity, WeMindTheGap to amplify the voices of the young people the charity supports, telling their stories to help influence systemic change.

Impact consultancy

An expert perspective to enable you to deliver the biggest impact.

  • We work with responsible businesses that put social impact at the heart of their commercial growth.

    We also have a particular expertise in engineering and infrastructure, and have worked with Network Rail, Altrad, and Balfour Beatty.

    • Social impact strategy

    • Community engagement strategy

    • Developing charitable partnerships

    • Employee and stakeholder engagement

    • Case studies for bids and tenders

    • Reporting

    • Social impact narrative development

  • We’ll work with you to develop a robust and actionable ESG strategy, aligned to your business aims, and embedded across your organisation.

    We’ll guide you through a comprehensive review including undertaking employee engagement, identifying what’s working and what isn’t, helping you to set objectives, digging deep into the data and evidence to get a clear picture of where you are today, talking to your stakeholders, and working with your senior team to set strategic objectives.

    Through putting your internal and external stakeholders at the heart of your ESG strategy, we will help you to transform your culture around sustainability and amplify your positive social and environmental impact.

  • We have a unique understanding of the relationship between corporate foundations and charities, and can help you to increase your impact.

    • Developing a strategy for your foundation, to increase engagement, impact, and outcomes. Aligned to your values and business objectives

    • Developing charity of the year partnerships

    • Positioning, messaging frameworks and narrative - we will help you determine how to talk about what you’re doing, and why

    • Advising on processes and decision making, including grant making

    • Purpose strategy and narrative

    • Case studies and impact reporting

    • Employee engagement

    Really Good Things director, Sarah, formerly sat on the charities committee for Balfour Beatty Plc, and has 20 years’ experience developing major corporate/charity partnerships.

    The partnerships and strategies we create are about far more than a transfer of money. It’s about creating tangible and robust and sustainable change, linked to your business aims.

  • We’ve been working in corporate social impact since 2005, and have particular expertise in engineering, construction, and infrastructure.

    We’ll look behind the numbers and data to help you communicate your positive impact with human stories and heart.

    Here are a few ways we can help you:

    • Local needs analysis, to help you evidence local challenges and identify potential solutions through your project

    • Identify potential partners from across the VCSE sector, and hold initial conversations

    • Create evidenced qualitative case studies

    • Develop impact narratives for tenders

  • We’ve been leading charity fundraising since 2003. We’ve worked with charities of all sizes and causes and have extensive experience of all areas of income generation.

    • Case for support and theory of change development

    • Articulating your why

    • Fundraising strategy: individual giving, corporate fundraising, trusts, major donors, legacies

    • Feasibility studies

    • Donor communications

    • Fundraising campaigns

    • Donor recruitment and retention

    Here are just a few of the brilliant causes we’ve worked with on their fundraising and development: RSPCA, The Vegetarian Society, Bradford Hospitals’ Charity. Seashell, Clatterbridge Cancer Charity, Ygam, Alopecia UK, Theatre Porto, Wonder Arts.

    We’ve also been commissioned to advise on the creation of four new NHS charities; guiding and supporting each Trusts’ charitable funds committee.

    Here’s what our clients have to say about our fundraising expertise:

    “Really Good Things were recommended to us by Esmée Fairbairn Foundation, and we can certainly see why” Marlborough Productions

    “I am truly delighted with what you have produced. The mapping out of our fundraising needs, the opportunities that exist for us, and how you have demonstrated our uniqueness is just so motivating to me!” RSPCA

    “Thanks to their independent review we are ready to move forwards with a much more informed strategy for our charity’s development.” Blackpool NHS

“ I have no doubt that thanks to their work, we will be able to inform change at government level and continue to drive growth and standards for the sector.”

MCS Standards organisation for the UK domestic renewable energy sector

Let’s change something.